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FAQs
How do I cancel my Buildium subscription? ›
Navigate to Settings > Account and billing page. Click Manage subscription > Cancel subscription. In the Cancel Account pop-up window that appears, fill out the short questionnaire. The answers to the questionnaire will help Buildium analyze customer satisfaction and improve the customer experience.
Is Buildium worth it? ›I would recommend buildium to anyone looking for property management software. Their support staff and their continual improvements are worth it, and the value for the software is fantastic.
How to submit a maintenance request in Buildium? ›How do I submit a maintenance request? If you have a maintenance request for your property manager, navigate to “requests” from the menu, or click “create request” right from the home dashboard. Choose “maintenance request” for issues like leaky faucets, cracked windows, leaky roofs etc.
How do I issue a refund on Buildium? ›A common type of refund done in Buildium is a security deposit refund to a tenant who is moving out of a lease. To refund a liability to a tenant: Type the tenant's name in the search bar, and click Lease ledger. On the lease ledger, click Issue refund.
Who owns Buildium? › How do I stop a subscription from taking money out of my account? ›Call and write the company
Call the company and tell them you are taking away your permission for the company to take automatic payments out of your bank account. The company's customer service should be able to help you, and there might be an online form you can use. Then, follow up by writing a letter or an e-mail.
Please note, Buildium is not a credit bureau and does not have direct influence over any aspect of credit bureau consumer profiles or credit scores calculated by the bureaus.
How much does Buildium charge to set up a bank account? ›A setup fee is charged for each bank account. First 5 bank account set-ups free. $99 per bank account. First 15 bank account set-ups free.
How many customers does Buildium have? ›That's a fairly small market, and Buildium currently has about 17,000 customers—some back of the envelope math puts Buildium's market share at about 14%. So a company with a 14% share of a relatively small market is sold for $580M—evidence enough for me that TAM is overrated.
How secure is Buildium? ›Buildium strives to protect the personal information that we process; however, no security program is 100% secure and we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, or disclose personal information.
Can you pay with a credit card on Buildium? ›
Offering ePay as a service gives your residents the ability to pay rent online through our portal from any computer, laptop or mobile device. They can set up one-time or automatic recurring payments through checking or savings accounts, as well as pay by credit cards, helping them to stay on time and out of late fees.
What is request maintenance? ›A maintenance request, or as you might refer to as a work order, is an authorization of maintenance, repair, or operations work to be completed.
Where is Buildium headquarters? ›Buildium is an American property management software company. It was founded in 2004 and headquartered in Boston, Massachusetts, providing cloud-based (software as a service), real estate software.
How do I reactivate my property in Buildium? ›From the drop-down menu, select Inactive. Then, click Apply filter, and all inactive properties will appear. Click the name of the property you would like to reactivate. From the property summary page, click Reactivate property.