Humana Health Plan of Kentucky, Kentucky Medicaid (2024)

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Discrimination is Against the Law

Humana Inc. and its subsidiaries comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. Humana Inc. and its subsidiaries do not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or religion. See our website for more information.

Humana Inc. and its subsidiaries:

Provide free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages

If you need these services, contact Customer Care at 1-800-444-9137 (TTY: 711).

If you believe that Humana Inc. or its subsidiaries have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Discrimination Grievances
P.O. Box 14618
Lexington, KY 40512-4618
800-444-9137 (TTY: 711)

You can file a grievance by mail or phone. If you need help filing a grievance, Customer Service is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services (HHS), Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services (HHS)
200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available online at the https://www.hhs.gov/ocr/complaints/index.html.

Humana Healthy Horizons in Kentucky is a Medicaid product of Humana Health Plan, Inc.

Multi-Language Interpreter Services

ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call 1-800-444-9137 (TTY: 711).

Español (Spanish) ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-444-9137 (TTY: 711).

繁體中文 (Chinese) 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-xxx-xxx-xxxx（TTY：711）。

Deutsch (German) ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-444-9137 (TTY: 711).

Tiếng Việt (Vietnamese) CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-444-9137 (TTY: 711).

العربية (Arabic) )800-444-9137- ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 1 711- ھاتف الصم والبكم

Srpsko-hrvatski (Serbo-Croatian) OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-800-444-9137 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 711).

日本語 (Japanese) 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-800-444-9137 (TTY:711）まで、お電話にてご連絡ください。

Français (French) ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-444-9137 (ATS : 711).

한국어 (Korean) 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-444-9137 (TTY: 711)번으로 전화해 주십시오.

Deitsch (Pennsylvania Dutch) Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-800-444-9137 (TTY: 711).

नेपाली (Nepali) ध्यान 􀇑दनुहोस:् तपाइ􀉍ले नेपाल􀈣 बोल्नहन्छ भन तपाइ􀉍को 􀇓निम्त भाषा सहायता सवाहरू 􀇓नःशल्क रूपमा उपलब्ध छ । फोन गनुहोसर् ्1-800-444-9137 (􀇑ट􀇑टवाइ: 711) ।

Oroomiffa (Oromo) XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-800-444-9137 (TTY: 711).

Русский (Russian) ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-444-9137 (телетайп: 711).

Tagalog (Tagalog – Filipino) PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-444-9137 (TTY: 711).

ICITONDERWA (Bantu): Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu. Woterefona 1-800-444-9137 (TTY: 711).

Asistencia en español, PDF

Humana Health Plan of Kentucky, Kentucky Medicaid (2024)

FAQs

Is Humana Healthy Horizons KY Medicaid? ›

Humana Healthy Horizons in Kentucky

Humana contracts with the Kentucky Cabinet for Health and Family Services to provide services to Medicaid enrollees through Humana Healthy Horizons.

Find Out More ›

What is Kentucky Medicaid called? ›

Kentucky Medicaid/KCHIP is a state and federal program. It is authorized by Title XIX of the Social Security Act. Kentucky Medicaid/KCHIP provides health coverage for eligible low-income residents.

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What is the payer ID for Humana Kentucky Medicaid? ›

Submitting a claim electronically

If submitting a claim to a clearinghouse, use the following payer IDs for Humana: Claims: 61101. Encounters: 61102.

See Details ›

How do I check the status of my Medicaid in Kentucky? ›

The Patient Access Portal gives you access to all your Medicaid health information and lets you share your health information with doctors or anyone you choose. For more help with accessing your Kentucky Medicaid Health Information, please call (855) 509-2450.

Know More ›

Can I use my Humana Healthy Benefits card for food? ›

The card will be offered with $25 or $50 allowance amounts per month, depending on the member's plan. Any unused amount per month does not roll over to the following month. Approved food will automatically be paid for up to the available balance. The member can use the Healthy Foods Card just like a credit card.

Get More Info Here ›

What stores can I use my Humana Healthy Benefits card? ›

The Humana healthy foods card can be used at a wide range of grocery stores, pharmacies and other retailers throughout the U.S. Some stores you can use your Humana Healthy Foods Card may include: CVS. Dollar General. Family Dollar.

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What is the monthly income limit for Medicaid in KY? ›

KCHIP Income Limits

Number of Family Members (include parents and children)	Total Monthly Family Income (before taxes)	Total Annual Family Income (before taxes)
1	$2,673	$32,077
2	$3,628	$43,537
3	$4,583	$54,997
4	$5,538	$66,456

4 more rows

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Is Medicaid ending in Kentucky? ›

When will the PHE end? The PHE ended on May 11, 2023. Based on a federal law , Kentucky began annual renewals in April 2023 and will continue renewals over 12 months.

See Details ›

Can I use Kentucky Medicaid out of state? ›

Because each state has its own Medicaid eligibility requirements, you can't just transfer coverage from one state to another, nor can you use your Medicaid coverage when you're temporarily visiting another state, unless you need emergency health care.

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Is Humana available in Kentucky? ›

Humana Kentucky Medicaid is now Humana Healthy Horizons^® in Kentucky.

Learn More Now ›

What are the Medicaid plans in Kentucky? ›

The state contracted with three health plans to manage care for beneficiaries. Three plans, Coventry Cares of Kentucky, Anthem Health Plan, and Wellcare of Kentucky are national, for-profit plans. Anthem Health Plan is the newest MCO in the state. Anthem was selected to serve the Medicaid expansion population.

Get More Info Here ›

Does Kentucky Medicaid pay for implants? ›

October 2022 – Governor Beshear announces expanded dental benefits for adults on Medicaid including restorative treatment like fillings, crowns, implants, and dentures to begin in 2023.

Find Out More ›

What does a KY Medicaid card look like? ›

Your Kentucky Medicaid Card

It has your name and Kentucky Medicaid identification (ID) number on the front of the card. The ID number is a made-up number. When you get your card, make sure that your name is spelled correctly.

Read On ›

Is it easy to get Medicaid in Kentucky? ›

Applying for Medicaid is easy and can be done in-person, by phone, or online. Medicaid contracts with the Department for Community Based Services (DCBS) to handle the application process.

How do I find my KY Medicaid ID number? ›

Kentucky Medicaid members are issued Medicaid ID cards in the mail that look similar to the images at right. The ID card has the member's name and a randomly generated Medicaid identification number on the front of the card.

Get More Info ›

Is Aetna Better health of Kentucky a Medicaid plan? ›

Aetna Better Health® of Kentucky. When you choose us as your Medicaid health plan, you're choosing care you can trust. It's about bringing together what matters most to your health.