The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Poughkeepsie, NY | 182 |
New York City, NY | 159 |
Brooklyn, NY | 133 |
Philadelphia, PA | 129 |
Washington, D.C., DC | 124 |
Charlotte, NC | 119 |
Chicago, IL | 90 |
Atlanta, GA | 86 |
Phoenix, AZ | 81 |
Houston, TX | 78 |
Augusta, GA | 75 |
Pittsburgh, PA | 72 |
Los Angeles, CA | 68 |
Minneapolis, MN | 61 |
Dallas, TX | 52 |
Denver, CO | 43 |
Newport, RI | 41 |
Staten Island, NY | 39 |
Portland, OR | 39 |
Cleveland, OH | 37 |
Buffalo, NY | 36 |
Queens, NY | 34 |
Austin, TX | 30 |
Hopewell Junction, NY | 30 |
Orlando, FL | 29 |
Baltimore, MD | 27 |
Richmond, VA | 24 |
Newark, NJ | 24 |
Tucson, AZ | 24 |
Memphis, TN | 24 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- mell-ø 👻 (@_NeverGrow) reported
@jesslaus Emily and I are moving into a bigger unit in our building! Buuuuut Verizon won’t be available to transfer our service until feb 2nd the earliest LOL
- 🙃 (@_TinyAllure) reported
So the only way I can get Verizon internet is if I add a phone service 🙄
- Nick (@NickM_5) reported
Tmobile so *** I shoulda never left Verizon
- Anthony Serena (@ghostofla) reported
@MissKathyN @Verizon It blows that in order to get half way decent customer service, you have to bring your grievance to a public forum. I'm all for finding alternatives to those that provide poor customer service, for their poor quality good or service.
- David M Kusecek (@DKusecek) reported
@SaraCarterDC You've got my vote Sara.... I also will never step foot in a Loews.....Verizon either....
- Manny (@NaS2_7) reported
@VZWSupport Yes I do throw it. Because Verizon failed to hold Apple accountable on quality build of the iPhone 12 Pro. My phone is two months old, has dropped 62 calls and it’s constantly losing WiFi reception. The worst phone ever purchased.
- Miss Kathy (@MissKathyN) reported
Have spent several hours on chat with @Verizon Wireless support. And now I have TWO phones that don't work. Now on hold for Level 2 support. Not feeling very hopeful right now.
- Alt Tax Pro - WEAR A DAMN MASK (@AltTaxPro) reported
@lynnstahl7 @VerizonSupport @Verizon was really good to respond to my tweets in TN about service
- Peace Notwar (@PeaceNo12524189) reported
@ChimperScott @Jana79563163 @SharylAttkisson They already decided last week. Neither Verizon or AT&T will donate to GOP members that did not support impeachment.
- Mark (@_FlickNow) reported
@robbysoave @VerizonSupport Cancel culture has gone too far!
- Garrison Lambert (@garrisonlambert) reported
I switched from @TMobile to @Verizon last month. It has been, without question, one of the worst decisions I’ve made in a long time. #takemeback?! #verizonsucks #disappointed
- Sue Romulus (@Bigkiddle) reported
@Verizon @metmuseum Defective 5G link & app. Looked promising, but doesn't work. Verizon needs to remove The Met Unframed advertisement.
- Manny (@NaS2_7) reported
@VZWSupport Also doesn’t help that all my calls to business support are being routed to Indian call centers.
- BussItChallenge judge (@Tubizcochito27) reported
@Jah_near_uh @Xfinity I didn’t notice this was your phone. I was gonna say Verizon is limiting data on home networks my bad!
- Robby Soave (@robbysoave) reported
Internet and cable went down for me today, and it turns out Verizon canceled my account!!! We did not cancel, we are paid up, there was no warning. But apparently nobody is manning the phones at this late hour? Help @VerizonSupport
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